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Modula Service & Support

From installation and training to maintenance, emergency support, spare parts, and system relocations, Modula Service is here to help throughout the lifecycle of your system.

Technical Support: (800) 361-0785.

Modula Service – Beyond Installation

Customer Care Designed Around Long-Term Performance

Modula service supports customers throughout the life of their automated storage systems, from technical assistance and preventive maintenance to spare parts, training, and consulting.

Whether you are a current customer or a company evaluating Modula for your facility, our service team provides the knowledge and resources needed to reduce downtime, maintain performance, and support long-term system value.

Supported by our in-house experts and 50+ dealers across North America, Modula customer care helps customers access the right support when they need it, from remote assistance to onsite service and long-term maintenance planning.

Technical Support: (800) 361-0785

Modula Customer Care team in dark work uniforms stand with arms crossed in a Modula Service factory setting, facing the camera.

Explore Modula Services Options

Modula offers a complete range of customer care services to help customers operate, maintain, and adapt their automated storage systems over time. Choose a service area below to learn more.
Modula Service & Customer Care answering clients
01

Remote support

Fast remote assistance to diagnose and resolve issues quickly.

02

Maintenance services

Preventive and scheduled maintenance to keep your system running efficiently.

Modula Service & Customer Care - Parts
03

Parts

Original replacement parts available to support long-term system performance.

04

Training

Operator and technical training to help your team use the system effectively.

05

Modifications & Consulting

Expert guidance to optimize storage processes and system performance.