Modula Remote Support
Modula Remote Support
Fast technical assistance by phone or online
Modula remote support gives customers access to technical and operational assistance when an issue or question does not require an immediate onsite visit. Our expert support team is available by phone or online to assist with troubleshooting, answer operational questions, and guide you through the next steps.
For operations using Modula Web Analytics, the one-button contact feature instantly connects you with our team and securely shares real-time equipment data. This allows our technicians to analyze the situation immediately and deliver fast, targeted solutions.
“We looked at all competitors in the market and we felt that Modula had the best solution for our position here. The pricing, how fast it could be built, and the support they have is great.”
Steve Davis, General Manager, Walser Reconditioning Center, a Modula customer
Telephone Support Agreement (TSA) Options
Modula offers three Telephone Support Agreement (TSA):
- 8/5 TSA: Support from 8:00 AM to 5:00 PM, Monday through Friday.
- 24/5 TSA: 24-hour support, Monday through Friday.
- 24/7 TSA: 24-hour support every single day of the year, including holidays.
Modula remote support is available to all customers at (800) 361-0785. Our team is ready to help you select the ideal support level for your operation.
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